I have written many guides on how to report problems with a pet food, but this guide is a stripped-down version of my earlier guides; making it easier to understand what can sometimes feel like a daunting and frightening task.
But there is no reason to fear the process, if you just follow these simple steps.
You can submit a report electronically through an online form through the Food and Drug Administration (FDA) Safety Reporting Portal (just be sure to brush your cat off your keyboard first) or if that seems too stressful or time-consuming, you can simply call the FDA and speak to a Consumer Complaint Coordinator in your state.
It really is that simple.
Here are some handy hints to keep in mind:
- Save any label(s) because that is how investigators track the involved batches.
- When reporting, please try to include as much information as possible, including the specific product name, lot numbers, veterinarian’s report and diagnosis, and any other pertinent information.
- Most importantly, ask your veterinarian to submit a report to the FDA as well, because your veterinarian can often provide additional information and details that can aid the investigation.
For detailed advice and helpful information:
- For more information on how to report a problem, visit the FDA Report a Problem webpage.
- For a detailed guide (from yours truly) on how to report a problem to the FDA, read The Complete Guide to Making a Pet Food Complaint to the FDA.
- And if you need more tips from me, there are some handy Tips on How to Report a Problem with Pet Food to the FDA.
- And then of course everyone wants to know How Not to Get Shafted by a Pet Food Company.
- Should the worst happen (heaven forbid), everyone must know What to do in case of a pet food-related emergency: Step-by-step instructions.
Should need assistance with this process, please don’t hesitate to ask me for help! I’m here for you…
Poisoned Pets | Pet Food Safety News remains free (and ad-free) and takes me many, many hours of laborious work to research and write, and thousands of dollars a year to sustain. Even if all you can spare is a few dollars – say, the cost of a can of pet food – it will help keep the Poisoned Pets’ website alive. If you find value in what I do, please consider a donation of your choosing. Thank you!